Flow Chart on New Service Connection (NSC) Application

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• Authorization-new applicant-final2

• C1 - Application new-FINAL

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Step 1:

Inquire at the Customer Service/Complaint Desk the requirements for application and schedule for the attendance of NSC Orientation.

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Step 2:

Attend Orientation Seminar
(Orientation Schedule is every 1st and 3rd Saturday of the month 8:00 a.m. at BAWAD office).

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Step 3:

Fill-up and submit the Service Application Form C-1 together with other requirements needed to the Customer Service/Complaint Desk for verification.

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Step 4:

Plumber will do the investigation, inspection, and verification of the area to be installed and do estimates for additional materials needed.

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Step 5:

Fill-up and sign the Water Service Contract and have it signed by the Division Manager and General Manager. Afterward, have the Service Contract notarized.

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Step 6:

Submit the notarized Service Contract together with the other documents to the Customer Service/Complaint Desk and pay installation fee and other applicable charges at the Teller.

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Step 7:

Present your Official Receipt to the Customer Service/Complaint Desk and sign logbook for your service request.

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Step 8:

Wait for 1 - 3 days for the water service installation.